Our teams are comprised of amazing people of all different backgrounds and strengths. What they have in common is their passion for clinical research, and for making your clinical trial ventures successful. In our Employee Q&A features we ask our employees what they enjoy most about what they do, and give them an opportunity to share a bit about who they are outside of the workplace.
Mandy’s sassy personality brings sunshine to the Engage marketing team, and her hard work and dedication are really contributing to bringing us to the next level. Her experience with project management and marketing are an asset on this team and is certainly showing through in her performance. If you’re looking to learn more about patient recruitment or marketing, Mandy’s your girl!
ClinEdge: What do you think everyone should know about clinical trials?
Mandy: Clinical trials are so important to finding better medical options for the future. Without clinical trials we couldn’t possibly see the improvements in detecting and preventing disease, in understanding the root causes of illnesses, and discovering medical innovations. Enrollment in a clinical trial could mean having primary access to a new treatment that is beneficial, or even lifesaving. Also, clinical trials help physicians understand more about the illness and its behaviors which is valuable to the greater good.
ClinEdge: Can you tell us about your greatest professional success?
Mandy: At my last position in marketing, my team and I worked to grow our client base from just a handful of agents to over 60 clients that we worked with on a weekly campaign basis. We nurtured the account and focused on customer retention and it quickly generated over 50% of the company’s monthly revenue which created new jobs for our department and company as a whole. We worked tirelessly to ensure our agents were satisfied and supported, and in turn they sent us lots of referrals, which was incredibly rewarding.
ClinEdge: If you could give clinical research sites only one piece of advice, what would you tell them?
Mandy: Follow up with your patients early and often. While a clinical trial is fresh in someone’s mind create the connection with them to see if they would be a good fit to be enrolled in the trial. If a patient passes the site pre-screen be sure to schedule the in-office screening while they’re still on the call if possible. Life is hectic and being proactive can mean the difference between a randomization and a lost patient.
ClinEdge: What are three career lessons you’ve learned thus far?
Mandy: 1) You should always treat everyone like you want to be treated. 2) Communication is key to any successful relationship. 3) The little things are the big things.
ClinEdge: How do you define success?
Mandy: Success is making your best effort on a consistent basis.
ClinEdge: If you could witness any historical event, what would you want to see?
Mandy: Beyoncé’s Coachella performance!
ClinEdge: If you had to eat one meal, every day for the rest of your life, what would it be?
Mandy: Grilled cheese, tomato soup and birthday cake.
ClinEdge: If you could have dinner with one famous person, alive or deceased, who would you choose?
Mandy: Joy Behar. I think we were separated at birth because I’m really 76 years old. Just ask my team.
ClinEdge: What is your favorite place to eat?
Mandy: My grandmother’s house on the patio under the grape vines in the summer. Everything tastes better at Grama’s house.